Incoming Agencies are an important part of the Austrian tourism industry. They create and render destination services for vendors abroad. This includes tour operators, travel agencies, event & incentive agencies, but also corporate clients and online travel platforms.
Through their international business development and creative product design –often even as trailblazers for new source markets–incoming agencies are also important representatives of Austria as a destination. Since substantial booking volume is generated through DMCs, they are also crucial partners to local service providers.
For many of our clients, partnering with and obtaining services from incoming agencies is like having their own, temporary office at the destination.
Organising, planning, logistics, execution, and on site assistance for all types of bookings, from individual travelers to congress guests: professionals at DMCs handle it all.
Characteristics important to our clients:
Legality: All our members are fully licensed travel agencies according to Austrian industry requirements.
Special agreements with hotels and other service providers, as well as purchasing benefits depending on total group capacity.
Financial security attributable to associations’s selection criteria and members’ adherence to TFI’s code of ethics.
Experience, professionalism, and destination expertise: Our members are engaged in the subject matter 24/7 and know the “local ropes” like the back of their hand.
Contacts on site: The DMC professionals have the necessary data and contacts from service providers and public authorities and departments to facilitate the necessary requirements for the execution of your programmes. They can even open up new possibilities and options, which are unreachable for others.
Professional Ethics: All of TFI’s members abide by the ethical norms, rules, and criteria for the proper professional practice.